Documenting errors
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It is a good idea to provide all testers with a copy of the test table below for them to report all errors that they find. This way the person who made the website can more easily identify where the problem might be, and can use user data to take a closer look at what might have gone wrong.
The first row of the table provides an example of the details that testers should provide.
It is helpful for testers to use a shared spreadsheet, such as using Google Docs, so that the fixer has a list of all the errors in one place.
It is worth taking the time to format the spreadsheet so that high/medium/low priority errors can be coloured red, amber and green, and errors that have been fixed can be scored through.
| Importance (HIGH/MED/LOW) |
Intervention tested |
Tested by (initials) |
Date Tested | Time Tested (approx if not sure) |
Tested on laptop/PC/Ipad? |
Version of intervention tested (URL) OR Authoring tool version (if preview mode): |
Intervention shortname (if downloaded) |
Browser used to test (please don't forget to put the version number/details here too) |
Username | Email address used |
Time of error |
Page name where error found (name on tab, not in address bar) |
Error details |
Other information |
Fixed (Yes/No) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| MED | example intervention | kas | 03/02/2018 | 10:30 | Windows 8.1 laptop | Authoring tool version 1.1.2 | recontest | Chrome Version 65.0.3325.181 (Official Build) (64-bit) |
kas | kas@test.com | 10:41 | s_intro_p7 | back button didn't work | clicked forwards twice then clicked back twice, clicking the back button didn't do anything. |
No |