Documenting errors

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It is a good idea to provide all testers with a copy of the test table below for them to report all errors that they find. This way the person who made the website can more easily identify where the problem might be, and can use user data to take a closer look at what might have gone wrong.

The first row of the table provides an example of the details that testers should provide.

It is helpful for testers to use a shared spreadsheet, such as using Google Docs, so that the fixer has a list of all the errors in one place.

It is worth taking the time to format the spreadsheet so that high/medium/low priority errors can be coloured red, amber and green, and errors that have been fixed can be scored through.

Importance
(HIGH/MED/LOW)
Intervention
tested
Tested
by (initials)
Date Tested Time
Tested (approx if not sure)
Tested
on laptop/PC/Ipad?
Version
of intervention tested (URL) OR Authoring tool version (if preview mode):
Intervention
shortname (if downloaded)
Browser
used to test (please don't forget to put the version number/details here too)
Username Email
address used
Time
of error
Page
name where error found (name on tab, not in address bar)
Error
details
Other
information
Fixed
(Yes/No)
MED example intervention kas 03/02/2018 10:30 Windows 8.1 laptop Authoring tool version 1.1.2 recontest Chrome Version
65.0.3325.181 (Official Build) (64-bit)
kas kas@test.com 10:41 s_intro_p7 back button didn't work clicked forwards twice then clicked back twice, clicking the back button
didn't do anything.
No