Authoring tool problems

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The Lifeguide Authoring tool isn't perfect! Sometimes the tool will not work properly. We are working on fixing the known problems. This page has a list of known Authoring Tool problems and how to fix them.


Preview Mode doesn't work

This is usually caused by having the wrong version of Java on your computer. Guidance for checking and installing Java can be found on the Java installation page.

Renaming files

The error message

Resource 'Intervention Name' is out of sync with file system

occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide.

The best way to fix this is to use the save as function on a file to create a copy of the page with the desired name. You can then delete the old version of the page.

If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.

Importing duplicate projects

Lifeguide won't let you import a project if a project with the same name is already in the workspace. It will have the same name even if you have renamed the folder. It will grey out the Finish button on the Import page and display the warning

Some projects cannot be imported because they already exist in the workspace

If able, you can rename the duplicate project in the workspace, but the rename function is unstable and might not work.

  • Otherwise, make a copy of the project in the workspace and save it in a different folder. Delete the project on the authoring tool by right clicking on the project and selecting Delete. Lastly, close the Authoring tool and browse to the Lifeguide folder on your file system. Browse to the workspace folder and delete the project from the folder. Now open the Authoring tool and import the project.
  • If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, EXCEPT FOR the files that are already there. Then, copy the text from the intervention file into the empty intervention file.

Adding video or audio

The Authoring tool is being updated to support MP4 and MP3 instead of Flash (.flv) files. Here is how to add videos