Java

LifeGuide requires Java Version 6 or Version 7, 32-bit. This will probably require you to uninstall Java 8.

N.B. The version of Java does not relate to the version of Windows that you are using, so if you have Windows 64-bit, you can still use the 32-bit version of Java.

Please restart LifeGuide before trying to preview your intervention again.

You do not need an internet connection to view your intervention in Preview mode.

What version of Java do I have?

You can check what version of Java you have on Windows 10:

Method 1

1. Click on the start button
2. Type cmd in the search bar
3. Select cmd.exe
4. Type java -version
   • The screen will output some information about the version and configuration of Java on your computer. Look for the relevant information in the format:

     java version "1.8.0" or JRE 1.8.0

   • This means Java version 8 update 0

Method 2

1. Go to the Control panel
   • You can do this by typing control panel in the search bar or selecting it from the start menu
2. Select Java
   • Important: If Java is not an option in the control panel, no version of Java is installed on your computer.
3. Under the General tab, select About...
4. The pop-up window will report the Java version:

==Uninstalling Java== Accurate 21/11/16

https://java.com/en/download/help/uninstall_java.xml