I cannot find the answer to my question on this website - who should I ask?: Difference between revisions

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If you cannot find the answer to your question on this website there are a couple of other things you could try:
If your question is not answered by any of our help files on this website, then please post your question in our [http://octopussy.ecs.soton.ac.uk/forum/people.php forum] or drop us an [mailto:LifeGuideSupport@soton.ac.uk e-mail] and we will be happy to help.


1.) Use the forum.  Our LifeGuide forum allows you to discuss your LifeGuide queries with other LifeGuide users.  
Our LifeGuide forum allows you to discuss your LifeGuide queries with other LifeGuide users.  


At present users need to register new account details for using the forum. To set up an account and to begin using the forum:
At present users need to register new account details for using the forum. To set up an account and to begin using the forum:
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* Select '''Apply for Membership''' and enter your details (e-mail address, username, password) and select '''Proceed'''
* Select '''Apply for Membership''' and enter your details (e-mail address, username, password) and select '''Proceed'''
* Your account will now be created (though currently there are no messages or e-mails to indicate this). However, you can now select the forum option again and enter your new login details to start a new discussion or add to an existing topic.
* Your account will now be created (though currently there are no messages or e-mails to indicate this). However, you can now select the forum option again and enter your new login details to start a new discussion or add to an existing topic.
2.) Email the LifeGuide team with your query

Revision as of 15:11, 30 April 2013

If your question is not answered by any of our help files on this website, then please post your question in our forum or drop us an e-mail and we will be happy to help.

Our LifeGuide forum allows you to discuss your LifeGuide queries with other LifeGuide users.

At present users need to register new account details for using the forum. To set up an account and to begin using the forum:

  • Select the Forum option on the left-hand menu. This will open a pop-up window
  • Select Apply for Membership and enter your details (e-mail address, username, password) and select Proceed
  • Your account will now be created (though currently there are no messages or e-mails to indicate this). However, you can now select the forum option again and enter your new login details to start a new discussion or add to an existing topic.