Adding Error Messages

Adding Error Messages

Error messages can be used to tell end-users that they have not given a response to a specific interaction and need to do so before moving on to the next page.

Error messages are useful if you want to ensure that end-users interact with the page in a certain way. Examples of when you might want to do this include:

• You need end-users to respond to a specific interaction(s)
• You need to make sure that an end-user’s login details have not already been registered
• You need to check if an e-mail address that an end-user enters is valid
• You want end-users to confirm their response by entering it twice
• You need to check that an end-user has entered the correct combination of letters and/or numbers given to them previously (e.g. a participant number)
• You want end-users to enter a specific response (e.g. a study code)

NB: An end-user cannot move to the next page in the intervention until the specified interactions have been completed correctly.

Adding Error Messages to Intervention Pages

Error messages are added to pages using a text box that has been set as an error type. Although the error message is always visible on the page in the authoring tool, it will only be shown to end-users if the error it refers to has occurred (e.g. if they have not entered the required information).

We recommend writing error messages in bold text or in a different colour to the rest of the text on the page so that it will be easier for end-users to see.