Authoring tool problems - Revision history

KirstenSmith: /* I can't add video or audio */

2018-03-07T15:59:44Z

I can't add video or audio

← Older revision		Revision as of 15:59, 7 March 2018
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	*If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, EXCEPT FOR the files that are already there. Then, copy the text from the intervention file into the empty intervention file.		*If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, EXCEPT FOR the files that are already there. Then, copy the text from the intervention file into the empty intervention file.

	==~~I can't add~~ video or audio==		==Adding video or audio==
	The Authoring tool is being updated to support MP4 and MP3 instead of Flash (.flv) files. [[How to put a video or mp3 file onto your intervention page\|Here is how to add videos]]		The Authoring tool is being updated to support MP4 and MP3 instead of Flash (.flv) files. [[How to put a video or mp3 file onto your intervention page\|Here is how to add videos]]

KirstenSmith: /* I can't import my duplicate project */

2018-03-07T15:59:26Z

I can't import my duplicate project

← Older revision		Revision as of 15:59, 7 March 2018
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	If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.		If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.

	==~~I can't import my~~ duplicate ~~project~~==		==Importing duplicate projects==

	Lifeguide won't let you import a project if a project with the same name is already in the workspace. It will have the same name even if you have renamed the folder. It will grey out the '''Finish''' button on the Import page and display the warning		Lifeguide won't let you import a project if a project with the same name is already in the workspace. It will have the same name even if you have renamed the folder. It will grey out the '''Finish''' button on the Import page and display the warning

KirstenSmith at 15:59, 7 March 2018

2018-03-07T15:59:04Z

← Older revision		Revision as of 15:59, 7 March 2018
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	*If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, EXCEPT FOR the files that are already there. Then, copy the text from the intervention file into the empty intervention file.		*If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, EXCEPT FOR the files that are already there. Then, copy the text from the intervention file into the empty intervention file.

			==I can't add video or audio==
			The Authoring tool is being updated to support MP4 and MP3 instead of Flash (.flv) files. [[How to put a video or mp3 file onto your intervention page\|Here is how to add videos]]

KirstenSmith at 15:52, 7 March 2018

2018-03-07T15:52:21Z

← Older revision		Revision as of 15:52, 7 March 2018
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	The error message		The error message
	:'''Resource 'Intervention Name' is out of sync with file system'''		:'''Resource 'Intervention Name' is out of sync with file system'''
	occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide~~. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool~~.		occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide.

	*Alternatively, you can remove the ~~old folder from your workspace and delete it from~~ the ~~Authoring tool~~. You can then ~~import~~ the ~~new~~ version of the ~~intervention~~.		The best way to fix this is to use the ''save as'' function on a file to create a copy of the page with the desired name. You can then delete the old version of the page.

	*If you ~~want two versions of the same intervention in your Authoring tool~~, you can ~~create~~ a new ~~empty intervention with a new name. Then copy all the files in the folder~~ of the intervention ~~you want~~ to ~~import into the folder of~~ the new ~~intervention, EXCEPT FOR the files that are already there.~~		If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.
	~~Then, copy the text from the intervention file into the empty intervention file~~.

	==I can't import my duplicate project==		==I can't import my duplicate project==
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	*Otherwise, make a copy of the project in the workspace and save it in a different folder. Delete the project on the authoring tool by right clicking on the project and selecting '''Delete'''. Lastly, close the Authoring tool and browse to the Lifeguide folder on your file system. Browse to the '''workspace''' folder and delete the project from the folder. Now open the Authoring tool and import the project.		*Otherwise, make a copy of the project in the workspace and save it in a different folder. Delete the project on the authoring tool by right clicking on the project and selecting '''Delete'''. Lastly, close the Authoring tool and browse to the Lifeguide folder on your file system. Browse to the '''workspace''' folder and delete the project from the folder. Now open the Authoring tool and import the project.

			*If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, EXCEPT FOR the files that are already there. Then, copy the text from the intervention file into the empty intervention file.

KirstenSmith: /* I can't import my duplicate project */

2018-03-07T15:48:09Z

I can't import my duplicate project

← Older revision		Revision as of 15:48, 7 March 2018
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	If able, you can rename the duplicate project in the workspace, but the rename function is unstable and might not work.		If able, you can rename the duplicate project in the workspace, but the rename function is unstable and might not work.

	Otherwise, make a copy of the project in the workspace and save it in a different folder. Delete the project on the authoring tool by right clicking on the project and selecting '''Delete'''. Lastly, close the Authoring tool and browse to the Lifeguide folder on your file system. Browse to the '''workspace''' folder and delete the project from the folder. Now open the Authoring tool and import the project.		*Otherwise, make a copy of the project in the workspace and save it in a different folder. Delete the project on the authoring tool by right clicking on the project and selecting '''Delete'''. Lastly, close the Authoring tool and browse to the Lifeguide folder on your file system. Browse to the '''workspace''' folder and delete the project from the folder. Now open the Authoring tool and import the project.

KirstenSmith: /* Renaming files */

2018-03-07T13:22:41Z

Renaming files

← Older revision		Revision as of 13:22, 7 March 2018
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	*Alternatively, you can remove the old folder from your workspace and delete it from the Authoring tool. You can then import the new version of the intervention.		*Alternatively, you can remove the old folder from your workspace and delete it from the Authoring tool. You can then import the new version of the intervention.

	*If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, ~~overwriting~~ the files that are already there.		*If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, EXCEPT FOR the files that are already there.
			Then, copy the text from the intervention file into the empty intervention file.

	==I can't import my duplicate project==		==I can't import my duplicate project==

KirstenSmith: /* Renaming files */

2018-03-07T13:08:56Z

Renaming files

← Older revision		Revision as of 13:08, 7 March 2018
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	occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.		occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.

	Alternatively, you can remove the old folder from your workspace and delete it from the Authoring tool. You can then import the new version of the intervention.		*Alternatively, you can remove the old folder from your workspace and delete it from the Authoring tool. You can then import the new version of the intervention.

	If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, overwriting the files that are already there.		*If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, overwriting the files that are already there.

	==I can't import my duplicate project==		==I can't import my duplicate project==

KirstenSmith: /* Renaming files */

2018-03-07T13:08:44Z

Renaming files

← Older revision		Revision as of 13:08, 7 March 2018
Line 11:		Line 11:
	:'''Resource 'Intervention Name' is out of sync with file system'''		:'''Resource 'Intervention Name' is out of sync with file system'''
	occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.		occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.

			Alternatively, you can remove the old folder from your workspace and delete it from the Authoring tool. You can then import the new version of the intervention.

			If you want two versions of the same intervention in your Authoring tool, you can create a new empty intervention with a new name. Then copy all the files in the folder of the intervention you want to import into the folder of the new intervention, overwriting the files that are already there.

	==I can't import my duplicate project==		==I can't import my duplicate project==

KirstenSmith at 14:30, 14 March 2017

2017-03-14T14:30:46Z

← Older revision		Revision as of 14:30, 14 March 2017
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	This is usually caused by having the wrong version of Java on your computer. Guidance for checking and installing Java can be found on the [[Java\| Java installation page]].		This is usually caused by having the wrong version of Java on your computer. Guidance for checking and installing Java can be found on the [[Java\| Java installation page]].

	==~~I cannot rename~~ files==		==Renaming files==

	The error message		The error message
	:'''Resource 'Intervention Name' is out of sync with file system'''		:'''Resource 'Intervention Name' is out of sync with file system'''
	occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.		occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.

			==I can't import my duplicate project==

			Lifeguide won't let you import a project if a project with the same name is already in the workspace. It will have the same name even if you have renamed the folder. It will grey out the '''Finish''' button on the Import page and display the warning

			:'''Some projects cannot be imported because they already exist in the workspace'''

			If able, you can rename the duplicate project in the workspace, but the rename function is unstable and might not work.

			Otherwise, make a copy of the project in the workspace and save it in a different folder. Delete the project on the authoring tool by right clicking on the project and selecting '''Delete'''. Lastly, close the Authoring tool and browse to the Lifeguide folder on your file system. Browse to the '''workspace''' folder and delete the project from the folder. Now open the Authoring tool and import the project.

KirstenSmith: /* I cannot rename files */

2017-03-14T14:20:03Z

I cannot rename files

← Older revision		Revision as of 14:20, 14 March 2017
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	==I cannot rename files==		==I cannot rename files==

	The error message ~~<code>~~'''Resource 'Intervention Name' is out of sync with file system'''~~</code>~~ occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.		The error message
			:'''Resource 'Intervention Name' is out of sync with file system'''
			occurs when the authoring tool cannot rename a file. This feature is unstable in Lifeguide. If you need to, you can rename the file by installing a new version of the authoring tool and uploading your intervention to the new authoring tool.